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  • About Us
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  • Our Clinics
    • Sans Souci, NSW
      • Exercise Physiology at Healthstin Sans Souci
      • Hydrotherapy at Healthstin Sans Souci
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    • Hurstville, NSW
      • Exercise Physiology at Healthstin Hurstville
      • Hydrotherapy at Healthstin Hurstville
      • Physiotherapy at Healthstin Hurstville
    • Brimbank, VIC
      • Exercise Physiology at Healthstin Brimbank
      • Hydrotherapy at Healthstin Brimbank
      • Physiotherapy at Healthstin Brimbank
    • Melton, VIC
      • Exercise Physiology at Healthstin Melton
      • Hydrotherapy at Healthstin Melton
      • Physiotherapy at Healthstin Melton
    • Elizabeth, SA
      • Exercise Physiology in Elizabeth
      • Hydrotherapy in Elizabeth
      • Physiotherapy in Elizabeth, SA
    • Salisbury, SA
      • Exercise Physiology in Salisbury
      • Hydrotherapy in Salisbury
      • Physiotherapy in Salisbury
    • Belmont, WA
      • Exercise Physiology in Belmont, WA
      • Hydrotherapy in Belmont
      • Physiotherapy in Belmont
  • Our Expertise
    • Health conditions we support include:
    • Stroke Rehab
    • Intellectual Disabilities
    • Autism Spectrum Disorder
    • Cerebral Palsy
    • Multiple Sclerosis
    • Anxiety & Depression
    • Obesity
    • Spinal Cord Injury
    • Down Syndrome
    • Arthritis
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  • About Us
    • Why Choose Us
    • Our Team
    • Blog
    • News
    • Contact Us
    • FAQs
  • Services
    • Exercise Physiology
    • Hydrotherapy
    • Group Classes
    • Heal Program
    • Physiotherapy
    • Remedial Massage Therapy
    • Acupuncture
    • Insurances
    • NDIS
    • Home Care Packages
    • Commonwealth Home Support Program
    • Support at Home
    • Workers Compensation
    • Department of Veterans’ Affairs
    • Delivery Methods
    • In Clinic
    • Hydrotherapy Pool
    • Gym
    • Mobile
    • In-home Visits
    • Local Community Visits
    • Telehealth
  • Our Clinics
    • Sans Souci, NSW
      • Exercise Physiology at Healthstin Sans Souci
      • Hydrotherapy at Healthstin Sans Souci
      • Physiotherapy at Healthstin Sans Souci
    • Hurstville, NSW
      • Exercise Physiology at Healthstin Hurstville
      • Hydrotherapy at Healthstin Hurstville
      • Physiotherapy at Healthstin Hurstville
    • Brimbank, VIC
      • Exercise Physiology at Healthstin Brimbank
      • Hydrotherapy at Healthstin Brimbank
      • Physiotherapy at Healthstin Brimbank
    • Melton, VIC
      • Exercise Physiology at Healthstin Melton
      • Hydrotherapy at Healthstin Melton
      • Physiotherapy at Healthstin Melton
    • Elizabeth, SA
      • Exercise Physiology in Elizabeth
      • Hydrotherapy in Elizabeth
      • Physiotherapy in Elizabeth, SA
    • Salisbury, SA
      • Exercise Physiology in Salisbury
      • Hydrotherapy in Salisbury
      • Physiotherapy in Salisbury
    • Belmont, WA
      • Exercise Physiology in Belmont, WA
      • Hydrotherapy in Belmont
      • Physiotherapy in Belmont
  • Our Expertise
    • Health conditions we support include:
    • Stroke Rehab
    • Intellectual Disabilities
    • Autism Spectrum Disorder
    • Cerebral Palsy
    • Multiple Sclerosis
    • Anxiety & Depression
    • Obesity
    • Spinal Cord Injury
    • Down Syndrome
    • Arthritis
  • Careers
    • Explore Job Opportunities
    • Exercise Physiologists Careers
    • Physiotherapists Careers
    • New Graduate
    • Recruitment FAQs
  • Resources
    • Free e-book
    • Free NDIS Consultation
    • Free Aged Care Consultation
    • New Patient Form
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    • HealthLink Referral
  • Free 10-Min Phone Consultation

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HealthStin logo with tagline.
We are looking for a Physiotherapist to join our team. Click here to apply
[email protected]
1300 090 931
  • About Us
    • Why Choose Us
    • Our Team
    • Blog
    • News
    • Contact Us
    • FAQs
  • Services
    • Exercise Physiology
    • Hydrotherapy
    • Group Classes
    • Heal Program
    • Physiotherapy
    • Remedial Massage Therapy
    • Acupuncture
    • Insurances
    • NDIS
    • Home Care Packages
    • Commonwealth Home Support Program
    • Support at Home
    • Workers Compensation
    • Department of Veterans’ Affairs
    • Delivery Methods
    • In Clinic
    • Hydrotherapy Pool
    • Gym
    • Mobile
    • In-home Visits
    • Local Community Visits
    • Telehealth
  • Our Clinics
    • Sans Souci, NSW
      • Exercise Physiology at Healthstin Sans Souci
      • Hydrotherapy at Healthstin Sans Souci
      • Physiotherapy at Healthstin Sans Souci
    • Hurstville, NSW
      • Exercise Physiology at Healthstin Hurstville
      • Hydrotherapy at Healthstin Hurstville
      • Physiotherapy at Healthstin Hurstville
    • Brimbank, VIC
      • Exercise Physiology at Healthstin Brimbank
      • Hydrotherapy at Healthstin Brimbank
      • Physiotherapy at Healthstin Brimbank
    • Melton, VIC
      • Exercise Physiology at Healthstin Melton
      • Hydrotherapy at Healthstin Melton
      • Physiotherapy at Healthstin Melton
    • Elizabeth, SA
      • Exercise Physiology in Elizabeth
      • Hydrotherapy in Elizabeth
      • Physiotherapy in Elizabeth, SA
    • Salisbury, SA
      • Exercise Physiology in Salisbury
      • Hydrotherapy in Salisbury
      • Physiotherapy in Salisbury
    • Belmont, WA
      • Exercise Physiology in Belmont, WA
      • Hydrotherapy in Belmont
      • Physiotherapy in Belmont
  • Our Expertise
    • Health conditions we support include:
    • Stroke Rehab
    • Intellectual Disabilities
    • Autism Spectrum Disorder
    • Cerebral Palsy
    • Multiple Sclerosis
    • Anxiety & Depression
    • Obesity
    • Spinal Cord Injury
    • Down Syndrome
    • Arthritis
  • Careers
    • Explore Job Opportunities
    • Exercise Physiologists Careers
    • Physiotherapists Careers
    • New Graduate
    • Recruitment FAQs
  • Resources
    • Free e-book
    • Free NDIS Consultation
    • Free Aged Care Consultation
    • New Patient Form
    • Referral Form
    • HealthLink Referral
  • Free 10-Min Phone Consultation

  • About Us
    • Why Choose Us
    • Our Team
    • Blog
    • News
    • Contact Us
    • FAQs
  • Services
    • Exercise Physiology
    • Hydrotherapy
    • Group Classes
    • Heal Program
    • Physiotherapy
    • Remedial Massage Therapy
    • Acupuncture
    • Insurances
    • NDIS
    • Home Care Packages
    • Commonwealth Home Support Program
    • Support at Home
    • Workers Compensation
    • Department of Veterans’ Affairs
    • Delivery Methods
    • In Clinic
    • Hydrotherapy Pool
    • Gym
    • Mobile
    • In-home Visits
    • Local Community Visits
    • Telehealth
  • Our Clinics
    • Sans Souci, NSW
      • Exercise Physiology at Healthstin Sans Souci
      • Hydrotherapy at Healthstin Sans Souci
      • Physiotherapy at Healthstin Sans Souci
    • Hurstville, NSW
      • Exercise Physiology at Healthstin Hurstville
      • Hydrotherapy at Healthstin Hurstville
      • Physiotherapy at Healthstin Hurstville
    • Brimbank, VIC
      • Exercise Physiology at Healthstin Brimbank
      • Hydrotherapy at Healthstin Brimbank
      • Physiotherapy at Healthstin Brimbank
    • Melton, VIC
      • Exercise Physiology at Healthstin Melton
      • Hydrotherapy at Healthstin Melton
      • Physiotherapy at Healthstin Melton
    • Elizabeth, SA
      • Exercise Physiology in Elizabeth
      • Hydrotherapy in Elizabeth
      • Physiotherapy in Elizabeth, SA
    • Salisbury, SA
      • Exercise Physiology in Salisbury
      • Hydrotherapy in Salisbury
      • Physiotherapy in Salisbury
    • Belmont, WA
      • Exercise Physiology in Belmont, WA
      • Hydrotherapy in Belmont
      • Physiotherapy in Belmont
  • Our Expertise
    • Health conditions we support include:
    • Stroke Rehab
    • Intellectual Disabilities
    • Autism Spectrum Disorder
    • Cerebral Palsy
    • Multiple Sclerosis
    • Anxiety & Depression
    • Obesity
    • Spinal Cord Injury
    • Down Syndrome
    • Arthritis
  • Careers
    • Explore Job Opportunities
    • Exercise Physiologists Careers
    • Physiotherapists Careers
    • New Graduate
    • Recruitment FAQs
  • Resources
    • Free e-book
    • Free NDIS Consultation
    • Free Aged Care Consultation
    • New Patient Form
    • Referral Form
    • HealthLink Referral
  • Free 10-Min Phone Consultation

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Let our Home Care Package Services help you live confidently and safely
at home

Healthstin delivers personalised Allied Health support for people with complex care needs to help you stay independent and safe

Book an Appointment
Check your eligibility now

For older adults with more complex or ongoing care needs

Healthstin delivers personalised Allied Health services under the Home Care Package (HCP) programme. We design in-depth care plans that grow with you
– providing Exercise Physiology, Physiotherapy, and in-home treatments that support your mobility, independence, and overall wellbeing.

Already receiving CHSP support? We can help you transition to HCP as your
needs change, offering continuity of care with a provider who knows your
goals and values.

Older adult engaging in light boxing exercise with trainer for strength, coordination, and rehabilitation
Older adult performing seated hand weight exercise for strength, mobility, and rehabilitation

What is a Home Care Package? 

A Home Care Package (HCP) is a government-funded programme that provides coordinated, ongoing support to help older Australians live safely and independently at home. Based on a consumer-directed care model, HCPs give you more control over the types of care and services you receive, and who delivers them.

There are four levels of funding, with each level designed to match your care needs – from basic to high-level support. Services can range from personal care and domestic help to Allied Health, nursing, and transport.

Services covered by a Home Care Package

With an HCP, you can access a wide range of services to support your daily living and health needs, including:

  • Personal care such as bathing, dressing
  • Help around the home includes cleaning and meal preparation
  • Allied Health services such as Exercise Physiology, Physiotherapy, and Hydrotherapy
  • Nursing care
  • Transport and social support
  • Assistive equipment and home modifications

Am I eligible for a Home Care Package?

Eligibility for a Home Care Package depends on your care needs, which are assessed through a formal Aged Care Assessment (ACAT). You may be eligible if you are:

You may be eligible if you are: 

  • 65 years or older (or 50+ for First Nations people) and need coordinated services to help you stay safely at home, or
  • A younger person with a disability, dementia, or other complex care needs not covered by other support programs

Your income or financial situation won’t affect your eligibility, but you may be asked to complete an income assessment through Services Australia to determine if you’ll need to contribute to the cost of your care.

If you only need a small amount of support, perhaps just one or two services, you may be better suited to the Commonwealth Home Support Programme (CHSP) instead of a full Home Care Package. Click here to learn more about CHSP.

Older adult performing dumbbell exercise at home for strength, mobility, and rehabilitation

Home Care Package Application: How to get started

STEP 1
STEP 2
STEP 3
STEP 4
Contact My
Aged Care
Call 1800 200 422 or visit myagedcare.gov.au.
Get assessed by the Aged Care Assessment Team (ACAT)
Receive your
HCP approval
and level
Choose your provider
Compare Home Care Package Providers and choose

We’ll guide you through the entire process and help you get started quickly.

Understanding HCP Levels 1 to 4

Levels
1
2
3
4
CARE NEEDS
Basic care needs
Low-level care needs
Intermediate needs
High-level care needs
EXAMPLE OF SERVICES
Help with cleaning, occasional Allied Health support
Regular support with personal care and mobility
Coordinated services, nursing, and rehab support
Full support including daily care and nursing
ESTIMATED FUNDING AMOUNT*
$ 10,931.75/year
$ 19,224.55/year
$ 41,847.25/year
$ 63,440.65/year

*Changes in government contributions are updated every 1 July every year. Estimated amounts are up to date as of 1 March 2025.

Home Care Package fees and costs

Home Care Packages are subsidised by the Australian Government, but you may be asked to contribute to the cost of your care depending on your financial circumstances. There are three types of potential contributions:

Older adult performing resistance band exercise with therapist support for strength and rehabilitation

Basic Daily Fee (BDF)

This is a standard fee that providers can choose to charge, but many of the best Home Package Service Providers including Healthstin do not charge this fee.

The current maximum daily amount is around $13.14 (up to date as of March 2025), depending on your package level.

Income-Tested Care Fee (ITCF)

This fee is determined by Services Australia after an income assessment and only applies if your income exceeds a certain threshold. It’s not required for full pensioners.

The fee is capped annually and over a lifetime, so you won’t pay more than the set maximum.

Additional fees for care and services

Additional care and services can be purchased out-of-pocket if the government funding and individualised budget are not enough to cover all the care outlined in a person’s care plan. For people who started on the programme before 1 July 2014, please click this link to see the table for fees.

At Healthstin, we believe in transparent, fair pricing. Our team helps you understand exactly what you’ll pay and how to maximise your funding. We’ll support you with clear planning and no hidden costs so you can focus on your wellbeing.

Why choose Healthstin as your Home Care Package Provider

Personalised care plans led by experienced Allied Health professionals

Flexible delivery: in-home, in-clinic, or Telehealth

Nearly a decade of aged care experience

End-to-end support from consultation through to ongoing care

Wide coverage across NSW, VIC, SA, Southern Highlands, and WA

Physiotherapist assisting older adult with arm mobility exercise for rehabilitation and strength improvement

Our service areas – Finding Home Care Package Providers Near Me 

Partnering with over 50 My Aged Care registered providers, Healthstin supports senior Home Care Package (HCP) recipients with personalised care plans, in-home therapy sessions, and tailored strategies.
Healthstin team members smiling in clinic uniforms representing allied health and rehabilitation services

Transferring to Healthstin

Already have a Home Care Package but not happy with your current provider?
Switching to Healthstin is simple:

  1. Call 1300 090 931 for a free consultation
  2. Notify your current provider
  3. We’ll take care of the rest and guide you through a smooth transition

CHSP vs HCP: What’s the Difference?

Unsure whether the Home Care Package (HCP) or Commonwealth Home Support Programme (CHSP) is right for you? Check this table to learn more.
FEATURE
Support level
Service choice
Funding
Assessment type
Flexibility
Commonwealth Home Support Programme
Entry-level, short-term help
Limited, single services
Subsidised for basic support needs
RAS (Regional Assessment Service)
Good for occasional help
Home Care Package
Ongoing, higher-level care
Broader, coordinated care
Individual budget for tailored services
ACAT (Aged Care Assessment Team)
Ideal for complex or long-term care needs
Need more support than HCP offers? Click here to learn about HCPs.

Frequently Asked Questions

What is the wait time for an HCP?

Wait times can vary depending on your assessed care level. We can help you access interim CHSP services whilst you wait.

Can I combine HCP with private services?

Yes. You can top up your package with private services if needed.

What happens if my care needs increase?

Your care plan can be adjusted. Or you may be reassessed for a higher-level package.

Can Healthstin help with package management?

Absolutely. We offer both service delivery and administrative support to help you manage your HCP effectively.

How much does Level 1 HCP cost?

A Level 1 Home Care Package provides up to $10,931.75 per year (up to date as of March 2025) in government funding to support older Australians with basic care needs such as help around the home, personal care, and occasional Allied Health services.

You may also be asked to contribute through:

  • Basic Daily Fee – often waived by many providers (including Healthstin)
  • Income-Tested Care Fee – depends on your assessable income and is determined by Services Australia
  • Additional Fees for Care & Services

How much does Level 3 HCP cost?

A Level 3 Home Care Package provides up to $41,847.25 per year in government funding (up to date as of March 2025) for people with intermediate care needs. This funding covers services such as personal care, nursing, Allied Health, domestic help, and more.

Whilst the government covers most of the cost, you may be asked to contribute through:

  • Basic Daily Fee – currently not charged by many providers, including Healthstin
  • Income-Tested Care Fee – assessed by Services Australia based on your income
  • Additional Fees for Care & Services

What are Home Care Packages and who are they for?

Home Care Packages are government – funded programmes that help older Australians live safely and independently at home. They cover services that support health, mobility, daily tasks, and independence. 

What services can be included in a Home Care Package?

A Home Care Package can pay for services like: 

  • Allied health services such as physiotherapy and exercise physiology 
  • Personal care support 
  • Help with daily activities 
  • Mobility and strength programmes 

Health and wellbeing support 

How do I apply for a Home Care Package?

Start by calling My Aged Care at 1800 200 422, or visiting myagedcare.gov.au to ask for an assessment. If you qualify, you’ll be approved for a Home Care Package that matches your care needs.

How can allied health services support people with a Home Care Package?

Allied health professionals can support people with a Home Care Package by reducing pain and improving their ability to manage daily activities. These services are designed to help people stay independent for as long as possible. 

Can Home Care Packages support people who want to stay active?

Yes. Many people use their Home Care Package for services that help them stay active. Exercise physiology and physiotherapy can boost strength, balance, and confidence in moving around. 

Your Health is our Priority.

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Notes and Disclaimers: Supported by the Australian Government Department of Health and Aged Care.
Although funding for this set of Allied Health Services for CHSP has been provided by the Australian Government,
the material contained herein does not necessarily represent the views or policies of the Australian Government.

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